FAQ
Can this be used with any Salesforce edition?
SF HotSwapper needs API access to dynamically deactivate users. This is only available in Enterprise, Unlimited, Developer, and Performance editions.
What is SF HotSwapper?
SF HotSwapper is a tool designed to help businesses optimize their Salesforce license utilization by dynamically managing user access based on activity.
How does SF HotSwapper ensure user access is efficiently managed?
Our tool monitors user login activity and deactivates users who haven't logged in for the longest time, making licenses available for active users.
Is it easy to install and set up SF HotSwapper?
Yes, our solution includes a browser extension for easy installation, and our support team is available to assist with setup and troubleshooting.
Can I try SF HotSwapper before making a purchase?
Yes, we offer a 14-day free trial, allowing you to experience the full capabilities of SF HotSwapper without any upfront cost.
Is my data secure with SF HotSwapper?
We use servers in Germany to comply with GDPR and store only essential data needed for operating. User credentials are never sent to our servers.
What is the pricing model for SF HotSwapper?
SF HotSwapper is priced at 400€ per month per environment, which covers up to 500 users. A sandbox key is included at no additional cost.
Do you offer professional services for the setup?
Yes, we offer professional services for the setup and configuration of SF HotSwapper. Please contact us at g+hotswapper@neri.de.
Who can I contact for more information or support?
For more information or assistance, please contact us at g+hotswapper@neri.de. Our team is ready to help with any inquiries you may have.
Who is behind this service?
We are Neri GmbH, a consultancy firm based in Germany, with one of the focus topics being Salesforce.